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Payment Methods

For payment of dog walks, Spot accepts credit cards such as Visa, Mastercard, and American Express.

After downloading the Spot Dog Walking app, you can edit your payment information within your account profile to add your card information. All payments are securely handled by Moneris – a Vancouver-based payment processor company which keeps your payment information safely stored and protected.

No Storage of Credit Card Information

Once you've entered your payment information, it's worth noting that Spot does not store your credit card data. Instead, the data is securely handled by Moneris' encrypted payment storage system. With that being the case, no members of Spot are able to access your card information in any way.

Payment Methods & Account Deletion

In case you delete your account with Spot, you payment information is also eliminated from the Moneris payment processor system. In addition to your credit card provider's buyer protection, you can rest assured your payment information will no longer exist in the records of either Spot or Moneris.

Alternative Forms of Payment

While Spot prefers credit cards as the payment method, we understand that not everyone who needs dog walks has a credit card. Spot is extremely flexible and happy to try accomodating in case you'd prefer to use an alternative form of payment. In that case, please reach out to Spot Support, and we'd be happy to explore other options which are suitable for you.

Frequently Asked Questions

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