How It Works

Puppies

Frequently Asked Questions

How to book a puppy visit
A puppy visits can consist of any combination of walking, backyard time, indoor play time & cuddles, & feeding. Booking a puppy visit is the same process as booking a walk, just be sure to leave detailed instructions outlining how you would like the walker to spend their time.
To book tap Book or Find Walkers on the Homepage.
Select the date, length, and arrival timeframe.
In the Walk & Entry Instructions section, include detailed information outlining how you would like the walker to spend their time.
How to book $16 puppy visits
When combining a recurring walk (or puppy visit) with a prepaid 10-walk discount package, you will receive total savings of 20%, brining the per walk/visit cost of a 15-minute booking down to $16. To book a recurring walk (or puppy visit):
Tap
Book Icon
on the homepage.
Use the recurring button
In the Walk & Entry Instructions section, include detailed information outlining how you would like the walker to spend their time.
To purchase a 10 walk package:
Tap
Menu Icon
Discount Walk Packages
Select 10 walks – 10% discount
At the bottom of the page, toggle on the setting Auto-Repurchase On Zero Walks.

The walks in a prepaid package can be used anytime and never expire. With a walk package, rather than charging your credit card after each walk, instead, a walk is taken from your package.

After every competed recurring walk, 10% of the regular (pre-discount) walk price is added to your account as a Cash Credit. For example, $2.30 after every 30-minute recurring walk. Cash Credit can be used to purchase future walks or packages and never expires.

With the Auto-Repurchase setting turned on, when your walk package reaches zero walks, all of the accumulated cash credit will automatically be applied to the purchase of your next package. With this setting on, you will automatically be charged every 10-walks, and will automatically receive the 20% discount.

With the Auto-Repurchase setting turned off, the process above will not be automatic. Instead, you will be notified when your walk package has 1 walk remaining, and when it reaches zero walks. With this setting off, the purchase of future walk packages and the use of your Cash Credit will be at your discretion.
How do I book multiple puppy visits in the same day
To book multiple walks on the same day, you will have to complete the booking process twice:
To book a walk tap
Book Icon
or
Calendar Icon
on the homepage, complete the first booking.
To book a walk tap
Book Icon
or
Calendar Icon
on the homepage, complete the next booking.
If you need the same set of multiple walks/visits on more than one day, complete the above process using the Future Dates option when booking. 
Does Spot require vaccination records
No. Because Spot walks are strictly private, on-leash, and door-to-door, which means no groups and no off-leash parks, we do not require vaccination records. 
Can the walker feed my dog?
Yes, walkers are permitted to feed your dog! Please provide feeding instructions if you would like your dog to be fed before or after a walk. 
My puppy is too young for walks, can the walker use the time in other ways?
Yes, Spot works great for new puppy owners! the walker can use the scheduled time however you’d like. Here are some examples of activities your walker can perform during the scheduled time: 
  - Walking
   - Indoor stimulation (visiting and playing)
   - Outdoor stimulation (visiting and playing)
   - Feeding
   - Filling the water dish

Please provide instructions if you would like your walker to spend the scheduled time doing activities other than walking.
My puppy is not vaccinated and can’t be taken to a dog park
No problem! The walker can use the scheduled time doing activities other than walking, for example:   - Walking
   - Indoor stimulation (visiting and playing)
   - Outdoor stimulation (visiting and playing)
   - Feeding
   - Filling the water dish

Please provide instructions if you would like your walker to spend the scheduled time doing activities other than walking.
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