You can save 20% when combining a 10-walk package (10% discount) with a recurring walk (10% cash credit).
How to purchase a 10-walk package:
1. Tap (Menu) > Discount Walk Packages > Select 10 walks – 10% discount.
2. At the bottom of the page, toggle on the setting Auto-Repurchase On Zero Walks.
How to book a recurring walk:
1. Tap (Book) or (Find Walkers) on the Homepage.
2. Under Choose Walk Type select Recurring and enter the weekdays, walker arrival timeframe, length, and start date.
The walks in a prepaid package can be used anytime and never expire. With a walk package, rather than charging your credit card after each walk, instead, a walk is taken from your package.
After every competed recurring walk, 10% of the regular (pre-discount) walk price is added to your account as a Cash Credit. For example, $2.30 after every 30-minute recurring walk. Cash Credit can be used to purchase future walks or packages and never expires.
With the Auto-Repurchase setting turned on, when your walk package reaches zero walks, all of the accumulated cash credit will automatically be applied to the purchase of your next package. With this setting on, you will automatically be charged every 10-walks, and will automatically receive the 20% discount.
With the Auto-Repurchase setting turned off, the process above will not be automatic. Instead, you will be notified when your walk package has 1 walk remaining, and when it reaches zero walks. With this setting off, the purchase of future walk packages and the use of your Cash Credit will be at your discretion.
Spot offers 2 prepaid discount walk packages:
With a prepaid walk package, rather than charging your credit card after each walk, instead, the system uses 1 walk from your package.
Prepaid walks can be used anytime, they do not need to be booked all at once, and they never expire.
If you purchase a walk package after scheduling a walk, you do not need to cancel and rebook. The system will automatically use any prepaid walks in your account, whether they were purchased before or after a walk was scheduled.
The details (walk length and number of dogs) of a scheduled walk must match your walk package in order for the package to be used. If your scheduled walk does not match your walk package, your walk package will not be applied, and your credit card will be charged after the walk.
You do not need a walk package to book walks. Walk packages are completely optional. If you do not have a walk package, your credit card will be charged the regular price after every completed walk.
You will be notified when your walk package has 2, 1, and 0 walks remaining. The use of a walk package is completely optional. If your walk package runs out and you do not purchase a new package, your credit card will be charged the regular price after every completed walk.
No. The walks in a package can be used anytime, they do not all need to be scheduled at once. Walks in a package also never expire.
No. You do not need a walk package for a recurring walk. If you do not have a walk package, your credit card will be charged the regular price after every completed recurring walk.
Whether you do or don’t have a walk package, you will still accumulate the 10% cash credit after every recurring walk. Cash credit can be used to purchase future walks or packages and never expires.
If you need to change the walk length or number of dogs in a package, contact Spot Support by tapping the (Support) button on the App, or the Chat With A Human button on the website. Spot Support will convert the package and charge/refund you for the difference in price.
To apply cash credit to a scheduled walk, tap the walk in your schedule and press Edit > Edit this walk. Select the amount of cash credit you would like to apply to the walk.
