Steps to using Spot, from A to Z

How It Works

Avalible on iOS and Android, Spot is Canada's only true on-demand dog walking service, with guarenteed arrivals and background checked, local walkers in your city!

Demonstration of how Spot's app works
Demonstration of how Spot's app works

How It Works

Packages and Walks


We offer ASAP walks within 90 min for those last minute walks where you won't make it home in time.

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Walks for Later

Walks that are not recurring or requested within 90-min are all standard walks, where walkers apply to the walk requests you send out.

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Recurring walks are with the same walker on a daily or weekly basis. A set it and forget it solution to supplement your dog's exercise.

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Booking Your Walks

As easy as 1, 2, 3!

Demonstration of how Spot's app works
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Create a pup profile

Add your dog's breed, age, and picture to their profile. Add any additional behavioral information you'd like as well!

Request for chat support

Request a walk

Select your type of walk, length arrival time and how many pups and send out a walk request! Use the map to find local walkers in your area.

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Accept the walker

Preview the walkers that have accepted your request and pick the walker that best fits your needs!

Learn more about booking →

Follow Along

Live GPS tracking and updates!

Track your pup's location in real-time and review potty reports, pictures and videos that your walker takes along the way

Walk Details

Walking Your Pup

Gaining Access, Leashing and Instructions

Gaining Access

Spot provides lockboxes for $20 that you get back in cash credit once you purchase your first walk or package!


Every walker will read through the instructions you write out in your pup's profile, these include leash placement, how to harness ect.

Custom Instructions

We allow you to fill out as much information for the walk as you'd like, if you are working on certain training habits, you can pass those along to the walker to follow.

Booking Your First Walk →

Need to know more?

Chat with a human now

Get connected with a human right away, no robots, no hold times!
Call us now: 1-877-776-8955

Contact Us →

All your burning questions

FAQ's Answered Here!

How do you ensure the safety of my dog?
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To keep your dog safe we ensure there are no group walks, no off-leash parks and no time spent in vehicles! View all of our safety polices.

Can I have the same walker every time?
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Yes! With recurring walks you will receive the same walker every walk at the same time. If you want the same walker but haven't scheduled a recurring walk you can only hope that the walker will be one of the walkers to accept the request!

Can the walker handle my dog?
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Spot Dog Walkers all have the ability to see the pup profile before accepting a walk, we encourage our walkers to only accept walks inside there comfort zone. As long as you filled out your pup profile with necessary information you will be connected with a capable walker.

How does the dog walker get into my house?
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Spot provides lock boxes that you can share the code with your walker to let them in, we also allow you to buzz in or let in the walker yourself if required. Order a lock box.

Who are the dog walkers and how do you screen them?
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Spot dog walkers are local animal lovers in your city that have gone through are process to be selected. We accept less than 5% of walker applicants; approved walkers have all passed an RCMP criminal background check and are insured under Spot’s insurance policy.

Can I meet a walker first?
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Spot provides as many free meet and greets for customers requesting recurring walks. For those who would still like to do a meet and greet for standard walks there is a $12 fee to make sure the walker is compensated for their time and commute.