How It Works

Booking With Spot

Pricing
Booking Using the Website
Booking Using the App
How It Works
Pricing

Mobile App Instructions

Get Started: Download the Spot App
How to create a Pup Profile
How to book a walk
How to edit a scheduled walk
How to cancel a walk
How to add a dog to a scheduled walk
How to add a promo to a scheduled walk
How to review a walker
How to delete your account
How to view the walk report
How to view the GPS walk map
How to book 2 walks for the same day

Website Instructions

Get started: Book using the Website
How to edit a scheduled walk
How to add cash credit to a scheduled walk
How to add a dog to a scheduled walk
How to add a promo to a scheduled walk 
How to cancel a walk
What is the cancellation policy?
How to delete your account
How to view the walk report
How to view the GPS walk map
How to review a walker
How to book 2 walks for the same day

A Walk For Any Circumstance

No matter what life throws your way, we have a solution to accommodate your every (dog walking) need!

ASAP Walks

When life's unexpected plans get in the way, get a dog walker in 90 minutes or less.

Recurring

Book the same schedule on a weekly ongoing basis and leave the rest to us!

Standard

Shift work? Going skiing? Plan a walk for today, tomorrow, or anytime in the future.

Frequently Asked Questions

What can the walker do besides walk with my dog?
Can the walker feed my dog?
Does Spot supply the walking supplies?
What if my walker arrives late?
What if my walker doesn’t show up?
What if my walker cancels?
What is the walker arrival procedure when the dog owner is unresponsive? 
What is the walker arrival procedure when the lockbox is not opening?
What is the walker arrival procedure when the lockbox is missing?
What is the walker arrival procedure when the key is not working?
What happens when the walker has arrived and my key is missing?
Who sees my Walk & Entry Instructions?
How do I order a replacement lockbox?
How do I update my Walk & Entry Instructions?
What is the walker arrival procedure when my doorcode is not working?
Where can I see the GPS walk map?
Can Spot feed my dog?
Do the walkers bring treats?
Can the walker play fetch with my dog?
Can my dog be off leash in my backyard?
I own multiple dogs, can Spot walk both of my dogs together?
Will my dog be walked alone or in a group?
Can the walker take my dog to a nearby park?
Who supplies the poop bags?
Does the walker bring their own leash, or use mine?
Does Spot offer group walks?
Can the walker take my dog off-leash?
Do walkers receive training?
Does Spot have insurance?
Who are the walkers?
How to get a refund?
What is the refund policy?
My payment failed, how do I update it?
How do I get 20% off my walks?
How do I apply cash credit to a walk?
Can I add another dog to my package?
Do I need a walk package for my recurring walk?
Do I need to book a specific set of days for my walk package?
What happens when my walk package runs out?
How do walk packages work?
Is my credit card safe?
My puppy is not vaccinated
Can the walker just let out or play with my puppy?
Can the walker feed my puppy?
Does Spot require vaccination records
How do I book multiple puppy visits in the same day
How to book $16.80 puppy visits
How to book a puppy visit
My puppy is to young for walks

Contact Support

We're here to help! Available 7 days a week from 8am-8pm MST

Contact Spot Dog Walkers
Talk with a REAL human.