Our average call-back time is:9 Minutes
While we're good with smoke signals, there are simpler ways for us to get in touch and answer your questions.
Our human-run support is available 7-days per week: 7:30am - 7:30pm (MST)
1 minute response time
Click "Chat with a Human" on the bottom right of the screen.
During every walk, Spot has a team monitoring all active walks and respond to all walkers within 60 seconds.
Need to add a walk? Edit the arrival timeframe or cancel a walk? Our team can make that happen right away!
General questions, pricing information and setting up new clients on our platform we are here to help!
Our average call-back time is: 9 Minutes