Upon creating your Spot account, one of your first tasks will be to add your pup's profile; this will help walkers who see your walk request get to know your dog, and ensure that they'll be compatible with your dog's behaviours. Note that multiple pups can be added, and your dog siblings can be walked together in case you have a larger pup family. Here are the instructions for either adding pups to your profile, or editing your existing pup profiles:
First, open the Spot app and tap the 3 lines in the top left-hand corner of the app.
Then, in the orange band underneath your profile picture and profile name (at the very top), you'll find a white paw print that says "My Pups". Simply click that button.
Next, you'll get taken to your profile page which includes your arrival location and your pups. To add a pup, tap the "Add" button in the top right-hand corner of the screen.
From there, you can enter the pertinent information including your pup's name, age, breed, and bio. Once you're finished, just click "Done" in the top right-hand corner of the screen and your new pup profile will save.
If you'd like to edit your existing pup's profile, you'll follow the exact same steps as above, except you'll simply tap your existing pup's name on the "My Pups" dashboard, rather than clicking the "Add" button in the top right-hand corner. Once you land into your existing pup's profile, you can make any edits to the information, and click "Done" in the top right-hand corner to save the changes.
Frequently Asked Questions
- What is the pup profile used for?
Your pup's profile helps our walkers get to know your pup! For example, if your dog yelps and barks at newcomers out of love and excitement, you can let your walker know beforehand so she isn't startled upon meeting your dog.
- Should I include information about my dog's health?
Much like a visit to the doctor, more information is always better than less. For instance, if your dog's joints are bothering him, then you can include that in your pup profile, so walkers will know to keep a slower pace.
- If my dog has anxiety, should I talk about that in the pup profile?
Anxiety and fear is usually what leads to negative reactions from dogs, so it's extremely helpful to let walkers know in your profile. That way, they'll know to avoid other dogs or people, and thus avoid any potential unintended outcomes.