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Account & Payments

Account & Payments

For information about refunds, account deletion, auto-renewal for recurring dog walks, and payment methods, find the answers in this category of Spot Support

Refunds

Refunds for Spot dog walks are made immediately, hassle-free with no questions asked. Unused dog walks are eligible for refunds without any time expiration

Account Deletion

Deleting your Spot Dog Walking account is a very simple process. Simply navigate to your profile area, delete your account, and your information will be destroyed

Auto-Renewal

Recurring walk packages with Spot involve recurring payment, typically via credit cards. Learn how to change your recurring payment settings within the App

Payment Methods

Spot accepts payments from Visa, Mastercard, and American Express. For pup parents without those credit cards, please contact Spot Support for additional help

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