Spot guarantees that every scheduled walk will actually occur! We are the only company that will pay backup walkers hundreds of dollars to drop what they’re doing to fill in for a last-minute cancellation or unresponsive walker, as a result, we haven’t had a walker no show in several years!

If for whatever reason, Spot is forced to schedule a backup walker who arrives late, you are entitled to a free walk! To redeem your free walk, send Spot support a message and we can apply a free promo to the scheduled walk, or add a free walk promo to your account for future use. To redeem a free walk, you must contact Spot support within 7-days of the late arrival.